Plaintiff accuses property management company of ADA violations

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A paraplegic woman is taking legal action against a property management company for alleged violations of the Americans with Disabilities Act (ADA). Bernadette Scott filed a complaint on January 6, 2026, in the United States District Court for the Northern District of Georgia against Jasber Management Services, LLC. The lawsuit claims that Scott was discriminated against due to her disability when she attempted to visit Jasber Plaza at Forest Park.

According to the complaint, Bernadette Scott, who resides in Genesee County, Michigan, and uses a wheelchair and service dog due to her paraplegia, faced significant barriers during her visit to Jasber Plaza on May 20, 2025. She was reportedly denied entry into Kingston Grill because of her service dog. Despite explaining her need for the service animal, Scott alleges she was subjected to humiliation by the restaurant’s management in front of her family and friends. “She was berated, degraded and belittled,” states the complaint.

Scott contends that multiple architectural barriers at Jasber Plaza prevent individuals with disabilities from accessing its facilities. These include lack of designated accessible parking signs, inaccessible routes from access aisles for wheelchairs, excessive thresholds at ramps creating dangerous conditions, misconfigured handrails, restricted accessible routes due to tables at Wingtopia, and no accessible seating or lowered bar sections at Kingston Grill. Additionally, restrooms reportedly have doors that are too heavy and open inwardly obstructing space needed by wheelchair users.

The plaintiff argues these conditions violate Title III of the ADA which mandates public accommodations be fully accessible to individuals with disabilities. She claims these barriers constitute a pattern or practice of discrimination as defined under federal law. Scott asserts that it would be readily achievable for Jasber Management Services to remove these obstacles but alleges they have failed to do so.

Scott seeks injunctive relief requiring Jasber Management Services to make necessary alterations ensuring compliance with ADA standards. She also requests reasonable modifications in policies and training for employees on interacting with disabled patrons and service dogs. Furthermore, she seeks compensation for attorney’s fees along with litigation expenses.

Represented by attorney Pete M. Monismith from Pittsburgh-based Monismith Law Firm (Georgia Bar 941228), Bernadette Scott aims not only for personal redress but hopes this case will prompt broader changes benefitting all disabled individuals frequenting such establishments across Georgia’s commercial landscape.

Source: 126cv00041_Bernadette_Scott_v_Jasber_Management_Complaint_Northern_District_of_Georgia.pdf



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