A Gainesville-based company is facing a lawsuit for allegedly violating the Americans with Disabilities Act (ADA), a significant federal law designed to ensure accessibility for individuals with disabilities. On January 23, 2026, Carol Gaylor filed a complaint in the United States District Court for the Northern District of Georgia against Big Al & Two Mean Aunts, LLC. The plaintiff claims that the defendant’s property fails to accommodate her disability, thus denying her equal access to goods and services.
Carol Gaylor, who resides in White County, Georgia, has brought this action under Title III of the ADA. She suffers from fibromyalgia and multiple herniated disks in her neck and back, conditions that substantially impair her ability to walk and stand without assistance. Her complaint details several architectural barriers at the defendant’s property located at 5160 Cleveland Hwy, Gainesville, GA 30506. These barriers include inaccessible parking spaces due to pavement disrepair and excessive slopes, as well as obstructed sidewalks caused by improperly placed ice chests.
Gaylor recounts multiple visits to the property over the past year, including one in mid-November 2025 when she encountered significant difficulties accessing services due to these barriers. Despite her desire to continue visiting for its reasonably priced goods and services, she fears ongoing unequal treatment unless changes are made. “Plaintiff continues to desire to visit the Property,” states the complaint, emphasizing her need for equitable access.
The lawsuit accuses Big Al & Two Mean Aunts of failing to remove these barriers despite their removal being “readily achievable” without imposing an undue burden on the business. The plaintiff argues that such modifications would enable her full use of the property’s offerings. Furthermore, Gaylor plans to return as an ADA tester to verify whether compliance measures have been implemented.
In seeking judgment against Big Al & Two Mean Aunts, LLC., Gaylor requests declaratory relief confirming ADA violations and injunctive relief mandating property alterations for improved accessibility. Additionally, she seeks an order requiring the defendant to revise its policies towards individuals with disabilities and cover reasonable attorney’s fees and litigation costs.
Representing Carol Gaylor is John A. Moore of Ku & Mussman P.A., alongside The Moore Law Group LLC as counsel. The case is presided over by Judge Steve C. Jones under Case ID 2:26-cv-00018-SCJ.
Source: 226cv00018_Carol_Gaylor_v_Big_Al_Complaint_Northern_District_of_Georgia.pdf
